One Size Doesn’t Fit All: How Office Space Caters To Each Stage Of A Business Journey

Instead of asking where you will work, the more important thing to consider is how to make your space work for you. As your company evolves and grows, take a good look at your office space and check if it is still the optimal setup for your current circumstances.

Your working environment plays a pivotal role in your team’s productivity, creativity and innovation. Of course, budget plays a big role in the equation. As much as you may want to build the office of your dreams, startups with limited funds might not be able to turn that dream into reality immediately.

Fortunately, there are different kinds of workspaces now to cater to every budget and need.

Home office

Creating a working corner in your living room, bedroom, kitchen or garage may be appealing for several reasons: it saves money that you can use to grow your business, it saves time spent in commutes and traffic, and it saves the effort of having to start an office from scratch.

A home office offers privacy that may be a challenge in shared working spaces.

However, meeting with clients might be a challenge with this kind of setup. The lack of formal office space might hinder some customers from working with you, as your home location might not be too accessible, or they might associate the lack of formal office space to lack of credibility or professionalism.

If you have a team with you, your family or other people living with you might not welcome of playing host to ‘strangers’ every day.

See Also: 8 Ways To Set Up An Awesome Home Office 

Coworking space

coworking

Many startups find coworking space a very attractive option: friendly price, professional-looking workspace, convenient location (as most coworking spaces are located in business districts), and a good community of like-minded people.

As you work alongside other entrepreneurs, self-starters or startup companies, coworking spaces are known as excellent breeding grounds for new ideas and innovation. You can also build a strong network or even forge partnerships in this community.

But coworking might not be for everyone. If you require a bigger area for your equipment or inventory, the lack of space in this setup will be a serious problem for you.

Privacy is another challenge. It might be difficult to discuss new items and strategies with your team without the risk of compromising confidentiality.

See Also: 7 Surprising Benefits of Coworking Spaces 

Shared office

If you are not yet financially ready for a private office, consider a shared office space. You can rent just the right size of working area for your needs.

This option is definitely more affordable than a private leased office. If designed well, it can provide your company the privacy you need, while still offering the chance for you to meet other people (you fellow co-renters).

However, you have limited control on your surroundings, like how you want to color or decorate your office. You also do not get to decide who rents the other spaces, who might turn out to be a competitor or people who are plain bad neighbors.

Private leased office

private leased office

It is every entrepreneur’s dream to eventually have his own private office space or building with the company’s name on the door and the whole place decorated just the way you like it. This exudes professionalism, credibility and stability to clients, employees, suppliers and all stakeholders.

Before you decide to lease your private office, make sure that you can really afford the costs and long-term commitment associated with it.

At which phase is your company now? Finding that office space that works for you requires research and thoughtful planning. It is a good idea to collect several options so you can properly weigh the pros and cons of each one. Conduct an online search and don’t be afraid to seek the help of experts. Some websites offer excellent choices to fit all kinds of budgets and needs.

The post One Size Doesn’t Fit All: How Office Space Caters To Each Stage Of A Business Journey appeared first on Dumb Little Man.

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Summer House Gravråk / Carl-Viggo Hølmebakk


© Carl-Viggo Hølmebakk

© Carl-Viggo Hølmebakk


© Carl-Viggo Hølmebakk


© Carl-Viggo Hølmebakk


© Carl-Viggo Hølmebakk


© Carl-Viggo Hølmebakk

  • Architects: Carl-Viggo Hølmebakk
  • Location: Andopen, Flakstad, Norway
  • Team: Carl-Viggo Hølmebakk, Anette Bringsverd, Elisabeth Øymo, Halvard Amble, Hilde Rostadmo
  • Area: 25.0 m2
  • Photographs: Carl-Viggo Hølmebakk
  • Client: Private

© Carl-Viggo Hølmebakk

© Carl-Viggo Hølmebakk

This project for a summer retreat is an addition to, and rehabilitation of an old “Nordlandshus” (traditional northern Norwegian house) on a remote site in the coastal island area of Lofoten. The original idea was to encapsulate the old and worn-down timber core within a new climatic shell, leaving the old house standing freely and structurally unstressed inside, with the traditional timber constructions exposed. The added construction followed its own grid module, which – apart from a number of technical advantages – gave an interesting “syncopation” of window openings between the old and new structures.


© Carl-Viggo Hølmebakk

© Carl-Viggo Hølmebakk

© Carl-Viggo Hølmebakk

© Carl-Viggo Hølmebakk

© Carl-Viggo Hølmebakk

© Carl-Viggo Hølmebakk

However, in the project that was built, a more conventional renovation approach was chosen for the existing house. This reduced our architectural contribution to apply to the addition towards the west, and a small annex. The addition is a pure extension of the existing building, and re-uses the geometrical principle with asymmetrical dormer windows to let in light and give a view from the loft. The primary construction for the extension is prefabricated pine glulam. The interior is clad in birch plywood, while the exterior is clad in untreated spruce, which has grayed after two years of exposure to sunlight and rain. The roof is clad in standing seam zinc roofing, and the windows have two-fold frames with aluminum in the exterior and wood in the interior.


© Carl-Viggo Hølmebakk

© Carl-Viggo Hølmebakk

Floor Plans

Floor Plans

© Carl-Viggo Hølmebakk

© Carl-Viggo Hølmebakk

The climate in the area really is quite extreme, especially with wind conditions in mind. While the old house is guy-wired to the ground, the extension is wind-anchored to the encapsulating concrete slab that acts as a stabilizing counterweight.

The artwork (this must be the place) is by the Swedish artist Jan Håfstrøm. 


© Carl-Viggo Hølmebakk

© Carl-Viggo Hølmebakk

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“The Arrogance of Space”: Mapping The Unfair Distribution of Public Space at Urban Intersections


© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

Unequal distribution of public space when it comes to pedestrians, cyclists and people driving cars is an issue that urban mobility specialist Mikael Colville-Andersen calls “The Arrogance of Space.” 

The urban planner and founder of Copenhagenize believe that this term can be applied to streets that are dominated by traffic engineers from last century where streets were made primarily for cars. 

To illustrate his position, Mikael analyzed the amount of space allocated to each of these groups, in addition to “dead space” and space for buildings, in the streets of Calgary, Paris, and Tokyo by comparing each sector using different colors. 

Take a look at the findings below. 

Paris


© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

Looking down at the intersection of Quai Branly and Pont d’Iéna in Paris from above, we see the spaces for pedestrians, cyclists, and cars. It is color-coded, using red for automobiles, blue for pedestrians, yellow for buildings and purple for cyclists. It is obvious that motorists are the ones getting the square meters that should have been allocated to public space. 

In addition, the gray areas referred to as “dead space”, could easily be given to cyclists and pedestrians. 


© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

Using the image of the same Paris intersection as an example, Colville-Andersen made a quick tally of the number of citizens in each sector of the public space categorized according to its use. 

While this survey may not be 100% accurate, since the photograph wasn’t taken at a time that best represents the movement within the intersection, Mikael assures us that this tool shows us that the use of space doesn’t correlate to the demand. 

This is because pedestrians who are waiting at a crosswalk, (represented in dark blue) not counting the ones on the sidewalk, outnumber motorists (represented in red). 

Calgary


© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

In the case of the Canadian city, the founder of Copenhagenize states that although the picture was taken specifically of a parking lot, the ideal would be to see citizens in movement, a principle that is fulfilled in cities that are, to a certain extent, walkable. 


© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

Tokyo


© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

At the busiest intersection in the world, Shibuya crossing in Tokyo, there are both pedestrians and cyclists. This is because there are several bike racks around the nearby the bus stops and by Shibuya Station. 

Unlike the previous images, in Tokyo, we notice a slightly more equitable distribution of space, and since the crosswalks are diagonal, they give pedestrians more visibility in relation to the cars arriving from different directions. 


© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

© Mikael Colville-Andersen, via Flickr

Via Plataforma Urbana. 

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San Francisco – California – USA (by Jake Kitchener)

San Francisco – California – USA (by Jake Kitchener)

💙 Sun Rays on 500px by Florian Mauerhofer, Austria☀ Canon…

💙 Sun Rays on 500px by Florian Mauerhofer, Austria☀  Canon EOS… http://ift.tt/2a1b9w5

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How to Buy Gifts for Architects: The Ultimate Guide


Courtesy of Sharon Lam

Courtesy of Sharon Lam

Have absolutely no idea what to get your architecturally-predisposed friend or family member? Or perhaps you think you’ve managed to decipher their Moleskine-toting, coffee-drinking veneer and know just the perfect gift? Perhaps, even, you are the architecturally-predisposed family member, looking for a convenient way to show others what to get you. Either way, architects have rapidly evolving and often incredibly niche tastes that can be hard to shop for. But worry no longer, the secret guide to what and what not to give architects this holiday season is here:

DO NOT Give: Books about architects you’ve heard of.

DO Give: Books about architects you’ve NEVER heard of.


© Sharon Lam, using image via screenshot from <a href='http://ift.tt/2hv39sK of the 21st Century</a>

© Sharon Lam, using image via screenshot from <a href='http://ift.tt/2hv39sK of the 21st Century</a>

DO NOT Give: Electronics—they probably have all the latest gadgets already.

DO Give: Pens and notebooks—they can never have too many of these.


© Sharon Lam

© Sharon Lam

DO NOT Give: Netflix subscriptions—they’re distracted easily enough as it is.

DO Give: Spotify/Apple Music subscription—less of a distraction, more of a sidekick.


© Sharon Lam, using image via screenshot from flickr user <a href='http://ift.tt/2grQfqH; licensed under <a href='http://ift.tt/2d3G0ZW BY-SA 2.0</a>

© Sharon Lam, using image via screenshot from flickr user <a href='http://ift.tt/2grQfqH; licensed under <a href='http://ift.tt/2d3G0ZW BY-SA 2.0</a>

DO NOT Give: Modelling software—they probably already get free versions as a student or employee, and don’t want to be reminded of CAD in the holidays.

DO Give: The Sims 4—so they can not only design houses, but do whatever they want with the clients!


© Sharon Lam, using image via screenshot from flickr user <a href='http://ift.tt/2grFPY5; licensed under <a href='http://ift.tt/2d3G0ZW BY-SA 2.0</a>

© Sharon Lam, using image via screenshot from flickr user <a href='http://ift.tt/2grFPY5; licensed under <a href='http://ift.tt/2d3G0ZW BY-SA 2.0</a>

DO NOT Give: Tote bags—chances are they have 50 different ones already.

DO Give: Tea bags, for caffeine without the coffee-induced jitters.


 © Sharon Lam, using image via screenshot from Wikimedia user <a href='http://ift.tt/2hv8P6m; Mediocrity </a> licensed under <a href='http://ift.tt/2ei2s0Y BY-SA 2.5</a>

© Sharon Lam, using image via screenshot from Wikimedia user <a href='http://ift.tt/2hv8P6m; Mediocrity </a> licensed under <a href='http://ift.tt/2ei2s0Y BY-SA 2.5</a>

DO NOT Give: Tissues. Even though they might look like they constantly want to cry, that’s just their normal expression.

DO Give: Rolls of butter paper/baking paper—just slightly thicker than tissues, and a classic old-school studio tool that’s also incredibly useful.


© Sharon Lam, using image via screenshot from Wikimedia user <a href='http://ift.tt/2hv7RH3; licensed under Public Domain

© Sharon Lam, using image via screenshot from Wikimedia user <a href='http://ift.tt/2hv7RH3; licensed under Public Domain

DO NOT Give: Clothes—they could have very picky sartorial tastes, even if it doesn’t look like it.

DO Give: Underwear—the more clean underwear, the less frequently one has to do laundry, which your time-strapped architect friend will be thankful for.


© Sharon Lam, using image via screenshot from flickr user <a href='http://ift.tt/2grM3XO; licensed under <a href='http://ift.tt/2d3G0ZW BY-SA 2.0</a>

© Sharon Lam, using image via screenshot from flickr user <a href='http://ift.tt/2grM3XO; licensed under <a href='http://ift.tt/2d3G0ZW BY-SA 2.0</a>

DO NOT Give: Succulents—these are so last year.

DO Give: Sea monkeys—a much better desk companion, and will offer some sentient companionship during long work days.


© Sharon Lam, using image via screenshot from Wikimedia user <a href='http://ift.tt/2hv6SGZ; licensed under <a href='http://ift.tt/2aA6y58 BY-SA 3.0</a>

© Sharon Lam, using image via screenshot from Wikimedia user <a href='http://ift.tt/2gQPg47; licensed under <a href='http://ift.tt/2aA6y58 BY-SA 3.0</a>

DO NOT Give: A shipping container—again, very mainstream, every architect under the sun is making things out of shipping containers.

DO Give: A dumpster—these are forecast to be the next shipping containers of the architectural world, so make sure your special architect has one before everyone else. Maybe they’ll even make a tiny house out of it for you! Or if they don’t, at least they’ll have a convenient place to put all their old models and drawings they no longer have a use for.


© Sharon Lam, using image via screenshot from Flickr user<a href='http://ift.tt/2hv38VI Manning</a> licensed under <a href='http://ift.tt/2d3G0ZW BY-SA 2.0</a>

© Sharon Lam, using image via screenshot from Flickr user<a href='http://ift.tt/2hv38VI Manning</a> licensed under <a href='http://ift.tt/2d3G0ZW BY-SA 2.0</a>

DO NOT Give: A Mies van der Rohe Barcelona chair—way too mainstream.

DO Give: Eileen Gray’s “dragons” armchair—a true bespoke piece of furniture once owned by Yves Saint Laurent, and a steal at £19.4 million.


© Sharon Lam

© Sharon Lam

DO NOT Give: Anything you’re still not 100% sure about.

DO Give: Cold hard cash. There’s a good chance they’re short of it.


© Sharon Lam, using image via screenshot from Wikimedia user<a href='http://ift.tt/2grOUA7; licensed under <a href='http://ift.tt/2d3G0ZW BY-SA 2.0</a>

© Sharon Lam, using image via screenshot from Wikimedia user<a href='http://ift.tt/2grOUA7; licensed under <a href='http://ift.tt/2d3G0ZW BY-SA 2.0</a>

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11 Key Tips for Improving Customer Support

The success of any business depends in large part on its relationship with its customers. Even if you are offering the best products but overlook the importance of good customer service, then your business will not be able to achieve the desired results.

Ignoring the importance of good customer service is a grave mistake. The best way to achieve a high level of customer support is to ensure that your staff is well trained in dealing with your customers.

The customer service staff is the face of your business. The sales of the business can depend a lot on the customers’ interaction with your team. If the team fails to answer the needs of your customers, then they will most likely turn to other companies who are able to provide better services than you.

Here are some ways that will help in making sure that you provide appropriate customer services to your clients.

Improve Your Customer Team’s Skills

customer team skills

Hire the best people for your team. They should be capable of managing the needs of your customers. Make sure you are clear on the traits and abilities that you are looking for during the screening process.

Patience

The people you hire should have patience. Not all clients are easy to handle. It is possible for customers to be irritating sometimes. It is also possible that they are full of questions and unless their questions are answered, they will not be satisfied. The staff should have the patience and empathy to deal with all types of clients.

Adaptability

The staff has to deal with different customers every day so it is important that they have the ability to adapt. They should be able to stay calm and take care of any surprises that come your way. The clients should have the ability to sense the mood of the clients. They should be quick to learn and implement.

Effective Communication

Your customer support team should have no difficulty in communicating with your customers. Try to speak the language that is easily comprehensible to the clients. Avoid technical terms because not all the clients are experts.

Positive Attitude

While interacting with clients, it is vital that the staff maintains a positive attitude. Try patience and positivity while answering any questions to avoid having long and fruitless conversations.

You should have a good work ethic. Good management skills will help in handling any situation and staying focused on the goals. You can have an optimistic mind if you make sure you have enough knowledge to answer the queries of the clients.

See Also: How to Save Your Startup by Hiring the Right People 

Ways to Improve Customer Interactions

customer interactions

Once you assemble a team which has all the essential traits of a good customer service, you need to make sure that they are properly trained and have the ability and resources to improve even further.

Here are some of the things that can help in making sure that the service is thorough and effective.

Find Common Ground

People will find it easy to ask for help if they have a shared interest with the service provider. It can provide a point of understanding making it easy to solve the problem. It helps in building a trustworthy relationship with the clients.

Be Attentive

It is highly important that you pay attention to things that customers are saying. If you are not attentive, then customers will feel like they are not being paid attention to. If they feel ignored, they will seek out another service or even write bad reviews about your brand.

So, let your customers know that you are interested in not just listening to the problem but also solving it. Make sure that they feel heard.

Admit your Mistake

If you want to gain the trust of the clients, admit to your mistakes before your customers find you out. It is an excellent way of taking control of the situation. Customers will find it easier to trust you and your ability to solve any issue.

Always Follow-Up

Once you have solved the problem, you should make sure that you follow up. There are simple and easy ways of following up. You can simply send an email or use a feedback survey. It will let the clients know that you genuinely care about them. If you want to get more personal with the clients, then you should take advantage of social media where you can interact and respond to comments and queries.

Always be there for your Customers

You have to show that you are always there for your customers. Make sure you are able to meet all of the needs of your clients. You can use several online platforms to make sure that you are able to respond without any delay. You can also improve the customer experience by bringing clients together with the help of social media, conventions, webinars etc.

See Also: 5 Steps to Creating a More Productive Sales Team 

Excelling in customer support has a definite payoff.  The profit of your company will improve significantly if you pay adequate attention to offering the best service to your clients.

 

The post 11 Key Tips for Improving Customer Support appeared first on Dumb Little Man.

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Stelle Lomont Rouhani Architects Design a Contemporary House in Long Island, New York

Ricky Gui Documents Over 600 Hidden Doors Around Singapore


Courtesy of Ricky Gui

Courtesy of Ricky Gui

Ricky Gui showcases a stunning series of “Hidden Doors” located behind shophouses in Singapore. Working for over a year, Gui highlighted over 600 “Hidden Doors”in his documentation. These doors are usually looked over as they hide behind shophouses and alleyways where people are unlikely to venture into. 


Courtesy of Ricky Gui


Courtesy of Ricky Gui


Courtesy of Ricky Gui


Courtesy of Ricky Gui


Courtesy of Ricky Gui

Courtesy of Ricky Gui

“What attracts me about the “Hidden Door” is the design, shape, colors, and the various intriguing details of the overall architecture surrounding. It took me more than a year to explore various back lanes of the shophouses in my country” said Ricky Gui. 


Courtesy of Ricky Gui

Courtesy of Ricky Gui

Courtesy of Ricky Gui

Courtesy of Ricky Gui

While most of Gui’s documentation occurred on the weekends of his business trip, the timing allowed him to take photos without any interference. Gui added that the small details (i.e. cats or hanging clothes) in front of the door brought personality to each image.


Courtesy of Ricky Gui

Courtesy of Ricky Gui

Courtesy of Ricky Gui

Courtesy of Ricky Gui

“Behind every ‘Hidden Door” lurks possibility of past tales of childhood, romance, and history.”

See all 600 unique doors here. 

News via Hidden Door.

http://ift.tt/2gvGmgw

45 BBC Housing / a-LTA


© Stéphane Chalmeau

© Stéphane Chalmeau


© Stéphane Chalmeau


© Stéphane Chalmeau


© Stéphane Chalmeau


© Stéphane Chalmeau

  • Architects: a-LTA
  • Location: ZAC du Moulin Hérel – Îlot 6, Boulevard François Mitterrand, 44800 Saint-Herblain, France
  • Project Team: Le Trionnaire (x2) – Tassot – The Chapelain – a / LTA  architects + TPFi  + Paysage de l’Ouest
  • Label: BBC EFFINERGIE RT 2012
  • Area: 3091.0 m2
  • Project Year: 2016
  • Photographs: Stéphane Chalmeau

© Stéphane Chalmeau

© Stéphane Chalmeau

From the architect. We sought a neat volumetry with a cut of the templates to frame the views.
Transparencies and porosities on the city block (layout, crossing hall) offer views of the landscape.
The cutting of the constructions converses with the distant foliage.
The operation consists of 4 housing buildings marking the corners of the plot.


© Stéphane Chalmeau

© Stéphane Chalmeau

The dynamic implantation of buildings allows  conservation of existing trees.
Volumetric cutting offers altimetry variations and visual clearances on the ground.


© Stéphane Chalmeau

© Stéphane Chalmeau

The whole is articulated by a landscaped space with vegetable and mineral nuances (landscaped parking, collective space and private gardens).
We think that “beautiful” dwellings are luminous, well-oriented and with great views.


© Stéphane Chalmeau

© Stéphane Chalmeau

Diagram

Diagram

© Stéphane Chalmeau

© Stéphane Chalmeau

This is what we have developed for the 4 buildings with views towards the town center of Couëron or towards the green landscape or the heart of the plot.


© Stéphane Chalmeau

© Stéphane Chalmeau

Every housing benefits of large external space, South oriented (garden, balcony or terrace).
The periphery of the buildings is treated with polished raw aluminum (cladding and louvre) and the inside of the plot is in gray coating.


© Stéphane Chalmeau

© Stéphane Chalmeau

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